We Hear You, and We Care: Our Sincere Apology and a New Chapter with Amazon
At Be Healthy, we’ve always believed that health is not just about nutrition—it’s about trust, emotion, and the experience you feel when our product reaches your doorstep. This past April, we fell short of that promise. And we’re here to own it, apologize, and share how we’re making it right.
What Happened?
Last month, due to a major software upgrade and system error on the side of our previous courier partner, many of your orders were delayed by 15 to 20 days. The issue wasn’t minor—our courier partner’s system was corrupted, preventing shipments from being dispatched from the hub to your address.
We were completely engaged with them, trying everything to resolve the problem. But after weeks of no proper solution and your continued dissatisfaction (rightfully so), we made a tough but necessary decision.
What We’ve Changed
To ensure such a delay never happens again, starting May 10, Be Healthy is officially partnering with Amazon, one of the most trusted logistics partners in the world.
Here’s what this means for you:
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Same-Day Delivery in Mumbai & Pune
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Delivery within 1 Business Day in Mumbai & Pune
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Delivery in 4–5 Business Days for other parts of India
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Real-time tracking, more reliable updates, and faster issue resolution
We’re also launching a Fast Delivery Program, powered by Amazon, to ensure your favorite Be Healthy products reach you when you need them the most—no more waiting, no more uncertainty.
We Feel What You Feel
We understand your frustration. You placed an order with love, passion, and hope—and waited far too long.
We read your messages, your feedback, and your concerns. And every word mattered to us.
At Be Healthy, we don’t just sell products. We deliver confidence, quality, and care.
That’s why we’re doing everything we can to make sure your experience is smoother, faster, and worthy of your trust.
Order Now, Receive Fast – Feel the Change
With Amazon as our courier partner, your Be Healthy orders will now come faster than ever—just like you deserve.
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Need your protein tomorrow? Done.
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Want your creatine before your next workout? It’s on its way.
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Shopping from outside Mumbai or Pune? Just 4–5 business days max!
This is more than just a change in courier. It’s a promise.
A promise that we’re evolving with your needs, listening to your voices, and growing as a brand that respects your time, your trust, and your goals.
Thank You for Sticking with Us
We are deeply grateful to you—our Be Healthy family—for your patience, support, and understanding through the past month.
We took your concerns seriously, and now we’re turning them into action.
From delayed deliveries to Amazon-speed dispatch, we’re entering a new era of Be Healthy.
Try us now, feel the speed, and experience the emotion that drives everything we do.
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